MatchBox Event Co
Worldwide Arizona Event Planning Company
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We truly could not have asked for a better wedding planning team. From start to finish, they were incredibly organized, calm, and professional. They made the entire process feel manageable and gave me so much confidence going into our wedding day. On the day itself, everything ran so smoothly, and I was able to fully enjoy every moment without stress or worry. Their attention to detail and ability to stay calm under pressure made all the difference. A huge shoutout to Katie and Natalia — they were absolutely amazing. They were so supportive, organized, and reassuring throughout the entire process. Having them by my side made me feel completely at ease, and I honestly can’t imagine our day without them. If you’re looking for a wedding planner who will go above and beyond and make your day feel effortless, I cannot recommend them enough. They did the best job in the whole wide world, and we are so grateful for everything they did for us! 🤍
From start to finish, working with Natalia & The Matchbox Event Team was one of the best decisions we made for our wedding. Every single detail of our day was executed with intention, care, and heart. From the breathtaking ceremony setup framed by the desert mountains, the perfectly placed chandelier, and the dramatic rose-petal aisle, to the emotional moments enhanced by the timing of the fireworks. Everything felt cinematic, meaningful, and uniquely us. Behind the scenes, Natalia was our calm, our support, and our biggest advocate. Whether it was making sure I was taken care of before walking down the aisle, adjusting details on the fly, or coordinating vendors seamlessly, she never missed a beat. I truly felt like she treated our wedding as if it were her own. Our reception was absolutely magical. The romantic lighting, elegant tablescapes, stunning florals and dance floor underneath our floral chandeliers, felt like we stepped into an fairytale. Every transition flowed effortlessly, to include all vendors who had the opportunity to be a part of our special day. Our guests are still talking about how beautiful our wedding was. What sets Natalia apart is not just her talent, but her heart. She listened to our vision, honored our story, and elevated it beyond what we ever imagined. She didn’t just plan a wedding, she created an experience filled with emotion, beauty, and unforgettable moments. If you are considering Matchbox Event Co., do not hesitate. You will gain a planner who genuinely cares, protects your peace, and delivers excellence at every level. Thank you, Natalia, for making our dream wedding come true. We are forever grateful for you and will cherish you for a lifetime. 🤍 LJW
Owner response
Liz, <br><br>How lucky we were to celebrate alongside you and Josh 🤍<br><br>You both are incredibly kind, and the community that surrounds you is something truly special. That kind of love is rare — and it was an honor to witness it firsthand.<br><br>Thank you for trusting us with one of the most important days of your lives. We will forever be your biggest cheerleaders. Blessed to have been your wedding planners.<br><br>- Natalia, Katie, Nicole, Haley, & Tatum
Hired matchbox for "day of" coordination services, Natalia and her team did a decent job however - if youre a stickler for keeping strict timelines, beware, as this caused me some stress and we missed the dream sunset for our entrance. Also, if you value constant communication with your coordinator the weeks leading up to your event, get ready to get guilt tripped if you want more than the 2 phone calls ("outside of package"), if being able to reach your coordinator on the phone isnt a big deal to you than you will be content with her service. Additionally, a little melting turf incident occurred with a substitute materials used by her team to light our incense, in which she refused to take any accountability in or insurance, costing us $500 in damage repair charge back from the venue. Other than that, they did a good job.
Owner response
Hi Ruby,<br><br>Thank you for sharing your honest experience with us. I am are sorry to hear you feel this way about a portion of your service. We feel it’s important to clarify the following details for transparency.<br><br>When you initially inquired, our standard services were outside of your stated budget. To support you, we created a fully custom coordination package for your family that included fewer pre-wedding meetings than we would typically recommend. Despite that, we provided multiple additional meetings and touch points at no additional cost in an effort to ensure you felt supported throughout the process. We recommended purchasing additional consultation calls, however you decided not to move forward in an effort to save.<br><br>Hiring inexpensive + inexperienced vendors against our professional advise can cause delays and mistakes outside of our control. Despite those delays, our team adjusted logistics in real time and jumped in to help other vendors - even if it was outside our job description. The ceremony began approximately 20 minutes behind schedule (still during sunset) — a recovery we worked very hard to achieve under the circumstances.<br><br>Regarding the turf incident - it was decided prior to the wedding day that the Bakhoor tradition would be executed by your family members. When the bowls got lost in shipment, we kindly offer to source a replacement to reduce the stress during your pre-wedding festivities, you stated that tin foil and a regular bowl would suffice. However, what was failed to be explained to us that the incense being placed in this bowl by your aunt and family members was actually coal, burning at a much higher temperature. Your aunt was the one to place and light the coal per your request - my team did not have a hand in the execution. We cannot be held liable for a detail that was kept from us and should have been done by a professional. <br><br>The team remained solution-oriented and positive throughout your event and worked diligently to navigate vendor delays and last-minute changes so your celebration could move forward. <br><br>We wish you both nothing but happiness and are proud of the effort our team put into bringing your wedding day to life. You looked beautiful and everyone had such a wonderful time celebrating.
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