Glass Doctor Auto of Scottsdale | Reviews
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Wonderful customer service by the entire staff. Quality products with professional service at competitive pricing. If you need windshield repairs or replacement this is the place to go !
I’m very disappointed in the job that was completed this morning. It doesn’t seem repaired at all
Owner response
Thank you for your feedback, Mary. We were surprised to hear this, as our team felt the structural repair was a success when we reviewed it with you in person yesterday.<br><br>A professional repair is primarily designed for structural integrity to prevent further cracking rather than for cosmetic perfection. That being said, we want you to be happy with your experience. Please call us at (602) 581-7007 so we can discuss what we can do to make this right for you.
Very courteous, efficient and professional work
Owner response
Thank you so much for your kind words, Kenneth. We're delighted to hear you found our team courteous, efficient, and professional. Your feedback means a lot to us, and we're grateful you chose Glass Doctor Auto of Scottsdale. If you ever need assistance in the future, we're always here to help!
Professional and very timely. Polite staff as well
Owner response
Thank you so much, Russ, for your kind words! We're delighted to hear that you found our service professional and timely, and that our staff made a positive impression. Your feedback means a lot to us. If you ever need assistance in the future, we’re always here to help!
I had rock damage on my windshield and brought my car in for repair. The team was professional, efficient, and explained the process clearly. The repair was done quickly and the damage is barely noticeable. Excellent customer service and quality work—I wouldn’t hesitate to use them again.
Owner response
Thank you so much, Dawn, for sharing your experience! We're glad to hear our team provided professional service and clear communication throughout your windshield repair. It's great to know the process was efficient and the results met your expectations. Your feedback about our customer service and quality of work means a lot to us. We appreciate your trust and look forward to assisting you again in the future!
Owner response
Thank you so much, Zsofia, for your five-star rating! We truly appreciate your feedback and are delighted that you had a positive experience with Glass Doctor Auto of Scottsdale. If you ever need anything in the future, we're here to help. Thanks again for choosing us!
Jeff and his team were fast, friendly, and easy to work with! I highly recommend the GlassDoctor - Scottsdale. Thank you for taking care of my windshield and working around my busy schedule. Shout out to entire team for one of the best customer service experiences I’ve had recently!
Owner response
We truly appreciate the high praise! Our goal at Glass Doctor Auto of Scottsdale is to provide fast, friendly service that fits into our customers' hectic schedules. It’s wonderful to hear that the team hit the mark for you. Thank you for the recommendation and for trusting us with your windshield repair!
Amazing service, same day availability. They were honest and upfront with me about expectations even if the windshield worsened during repair which CAN happen and everyone should be aware of. My windshield looked great after and I was very satisfied with their service. Living in AZ has its pros but windshield cracks are one of the few cons! I’ll definitely be going back if I have to have another chip repaired
Owner response
Thank you so much for sharing your experience, Jake. We're glad you appreciated the transparent communication and timely service. It's true that Arizona roads can be tough on windshields, so we're happy to know you felt well taken care of and satisfied with the results. Your feedback means a lot to us. Thank you for choosing Glass Doctor Auto of Scottsdale!
Quick and easy repair
Owner response
Thank you, Kim, for your wonderful review! We're glad to hear your repair was quick and easy. Your satisfaction is very important to us, and we appreciate you choosing Glass Doctor Auto of Scottsdale!
Very pleased with the excellent experience, professional & timely…Thank You!
Owner response
Thank you so much, Suzanne, for your kind words! We're delighted to hear you had an excellent experience and appreciated our professionalism and timely service. Your feedback means a lot to our team. Thank you for choosing Glass Doctor Auto of Scottsdale!
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